Nov 6, 2025
09:00 - 11:00
Fact | Kødbyen, Flæsketorvet 38B, 1. sal, 1711 Kbh. V.
This session is targeted e-marketeers in Fashion/Lifestyle brands with a Shopify-platform
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Returns are no longer just a cost of doing business.
For (e-commerce) fashion and lifestyle brands, they define customer experience, retention, and bottom-line potential. Facts are…
4 out of 5 customers won’t return after a poor returns experience
16 % of the customers have abandoned a baskets due to unclear return policies
Transparent and smooth returns drive repeat sales and higher lifetime value
State-of-the-art Return management is a crucial part of the customer journey and loyalty toward brand and product conversions online