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Free Fast Track Session for e-marketeers | December 11th 2025

RECOMMERCE: How resale drives (new) customer acquisition, opportunities and creates business impact for D2C brands

Dec 11, 2025

09:00 - 11:00

Fact | Kødbyen, Flæsketorvet 38B, 1. sal, 1711 Kbh. V.

This session is targeted fashion / lifestyle e-marketeers with Shopify

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Recommerce is no longer just a sustainability checkbox - it's becoming a strategic lever for D2C brands looking to deepen customer relationships, expand market reach, and differentiate in crowded categories.

In this 2-hour-session, FACT and Create2STAY will explore both the opportunities and challenges integrating recommerce.
  • Does recommerce cannibalize new sales or unlock new customer segments?
  • Will it strengthen brand loyalty or complicate operations?
  • And most importantly: when does it make financial sense for your business?
  • You'll leave with a clearer understanding of whether, when, and how recommerce could fit into your D2C growth-strategy.
Walk away with this

09.00 - 11.00

Expanding the customer journey perspective with recommerce

In this 2-hour-session, FACT and Create2STAY will dive into the real economics behind recommerce, exploring both the opportunities and challenges through frameworks, data, and practical case studies. You'll leave with a clearer understanding of whether, when, and how recommerce could fit into your growth strategy. * Recommerce in a sustainable customer journey perspective * The Recommerce Landscape today (Who is buying recommerce? / What are market dynamics and consumer expectations? / And where D2C brands are experimenting with take-back programs, resale platforms, and rental models - Examples) * Growth Engine or Sales Cannibal? This is the business cases including cost overview * Applying RFM-segmentation to recommerce and why * Implementation Considerations - Timing, infrastructure requirements, partner ecosystems, and the organizational readiness needed to launch successfully

09.00 - 11.00

Expanding the customer journey perspective with recommerce

In this 2-hour-session, FACT and Create2STAY will dive into the real economics behind recommerce, exploring both the opportunities and challenges through frameworks, data, and practical case studies. You'll leave with a clearer understanding of whether, when, and how recommerce could fit into your growth strategy. * Recommerce in a sustainable customer journey perspective * The Recommerce Landscape today (Who is buying recommerce? / What are market dynamics and consumer expectations? / And where D2C brands are experimenting with take-back programs, resale platforms, and rental models - Examples) * Growth Engine or Sales Cannibal? This is the business cases including cost overview * Applying RFM-segmentation to recommerce and why * Implementation Considerations - Timing, infrastructure requirements, partner ecosystems, and the organizational readiness needed to launch successfully

09.00 - 11.00

Expanding the customer journey perspective with recommerce

In this 2-hour-session, FACT and Create2STAY will dive into the real economics behind recommerce, exploring both the opportunities and challenges through frameworks, data, and practical case studies. You'll leave with a clearer understanding of whether, when, and how recommerce could fit into your growth strategy. * Recommerce in a sustainable customer journey perspective * The Recommerce Landscape today (Who is buying recommerce? / What are market dynamics and consumer expectations? / And where D2C brands are experimenting with take-back programs, resale platforms, and rental models - Examples) * Growth Engine or Sales Cannibal? This is the business cases including cost overview * Applying RFM-segmentation to recommerce and why * Implementation Considerations - Timing, infrastructure requirements, partner ecosystems, and the organizational readiness needed to launch successfully

Meet the Experts

dec11-recommerce-session

Monica Trabjerg Balle

Create2STAY | CCO

Monica Trabjerg Balle

Create2STAY | CCO

Monica Trabjerg Balle

Create2STAY | CCO

Morten W. Jensen

Fact | Co-Founder

Morten W. Jensen

Fact | Co-Founder

Morten W. Jensen

Fact | Co-Founder

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Attendance is free, but seats are limited and allocated on a first-come, first-served basis.