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ChatGPT Business Hub has landed. Claim your profil.

Pink Flower

ChatGPT Business Hub is here and you might want to take action.

Read the OpenAI's article

ChatGPT Business Hub is the new tool where you manage your company’s core information and, more importantly, get data on mentions, clicks, topics and more straight from ChatGPT.

Think of it as a mix of Google’s Search Console and Business Profiles, built for AI search. (Below you'll find a short overview - above link to Open AI's article on the matter.)

Getting started is simple:

  1. Visit this LINK

  2. Search for your business

  3. Verify via phone, email, domain or Shopify, and you’re in.

Recommendation

We recommend adding the extra layer of certification with a government-issued ID and company documents, so you get the verified badge on your profile.

There’s still a waitlist, but it’s worth getting in line now. As AI search becomes a real traffic and sales channel for e-commerce brands, owning how your business shows up there matters just as much as your Google presence.

Need help getting started? Just reach out to us.

Need help getting set up or making sense of the data?

Reach out to us at Fact and we will guide you through.

Short Overview on ChatGPT Business Hub

OpenAI is introducing Businesses in ChatGPT, giving businesses new ways to manage how they appear, share information and interact with customers through ChatGPT.

Claim your business in ChatGPT

Through the new Business Hub, businesses can claim and verify their organisation in ChatGPT. Shopify merchants can connect their store directly through Business Hub or Shopify admin.

Once it's verified, your business can:

  • Update key business information.

  • Add product feeds with pricing and availability.

  • Provide more accurate and up-to-date information to ChatGPT.

Understand how customers discover your business

Business Hub introduces aggregated insights into how people engage with businesses in ChatGPT. These insights can help businesses understand how they are represented in ChatGPT and identify opportunities to improve the information they provide.

These include:

  • How often your business is mentioned.

  • How many clicks your website receives.

  • Common themes across conversations where your website is cited.

Keep your business-information up to date

Accurate business information is one of the foundations of Businesses in ChatGPT.

It’s important to review your existing business and product information and make sure it is accurate, complete and up to date.

By maintaining relevant business details and product information, including pricing and availability, companies can provide ChatGPT with more accurate information about their offerings.

Explore business agents

Eligible businesses can build, test and launch their own Business Agent after claiming their business.

Business Agents allow customers to:

  • Ask questions about products and services.

  • Compare different products and options.

  • Get answers based on the business's own information.

  • Explore offerings through a direct conversation with the business.

Please note that Business Agents are currently only available to eligible e-commerce and online service businesses in the US. It will be coming to the EU, and due to the demand for claiming business profiles we recommend signing up now.


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